![]() ![]() + Training - strategic roadmap, delivery, KPIs, onboarding, training paths, socializing new tools & processes + Tooling - strategy, selection, and administration (e.g., QlikSense, Power Automate, ServiceNow SPM, Jira, SharePoint, etc.) + Reporting - KPIs, objectives and key results, recurring reports + Governance - audits, compliance, program & project methodology, processes (intake, execution, closure, etc.), standards, guidelines, and templates **The Infrastructure Delivery Director controls and continuously improves project:** + Optimize methodologies, standards, and guidelines + Solicit feedback and facilitate dialog through forums, lunch and learns, etc. + Streamline cross-functional team collaboration & engagement models + Define roles and responsibilities (e.g., program manager, project manager, etc.) + Improve data integrity in project metrics and reports + Increase consistency and quality of infrastructure delivery **The Infrastructure Delivery Director works with ICS Infrastructure Delivery leadership and ICS program and project managers to:** The Work Arrangement for this position is based on location. The Infrastructure Delivery Director is responsible for methodology (e.g., hybrid, predictive, agile, etc.) practices, adoption, and enterprise alignment, infrastructure delivery tooling, standards, governance, training, reporting, metrics, and the continuous improvement of program and project management. ICS is committed to the success of our customers through a relentless focus on operational excellence, ensuring reliable and highly available systems and services, fueling, and enabling accelerated cloud adoption, and delivering advanced engineering solutions. It's an exciting time to join Infrastructure and Cloud Services (ICS). As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role the skills, education, training, credentials and experience of the candidate and other conditions of employment. The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. Imagine loving what you do and where you do it. Join us to discover a culture that is rooted in innovation and thrives on collaboration. ![]() By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Taking care of our customers, our communities and each other. ![]()
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